These general conditions of sale govern all sales concluded between the company ALCHIMY METAMORPHOSE EVOLUTION under the AME brand.  

Simplified joint stock company with a single shareholder 

Registered with the RCS of Toulon under the number 842 240 038 00039 

Whose head office is located at 5 Impasse des Restanques 83210 SOLLIES-TOUCAS (hereinafter "AME", "our company") and any buyer (hereinafter the "customer", "the buyer"). 

Any order placed with our company implies the unconditional acceptance of the customer to our general conditions of sale, these prevailing over all other general conditions of purchase or all other documents emanating from the customer, whatever the term.  

1.ORDERS 

Any first order and opening of a professional account made by the professional client must be accompanied  

• Dated and signed GTC 

• KBIS extract 

• SEPA mandate signed + RIB  

Payment will be made by the customer before departure of the goods by credit card, bank transfer, or direct debit. Otherwise, our company cannot take the customer's order into consideration.  

2. DELIVERY 

1.1  Modalities 

The products are sent either by post or by carrier.  

1.2  Time limit 

Unless otherwise stipulated, our delivery times are 1 to 4 working days. Any order availability timeframe given by our company is indicative. If the announced availability period is exceeded, this does not give rise to the right to an award of damages. In any case, the provision of the order on time, can only occur if the customer is up to date with his obligations to our company, whatever the cause.  

1.3  Reception 

Transport-related damage 

Upon receipt of the package, the customer must pay attention to the exterior appearance of the package. In the event of a problem, he must refuse delivery and send the photo of the damaged package to the sales department by e-mail. 

Any reservations or disputes relating to missing items and / or damage linked to the transport of the products must be mentioned by the customer on the delivery slip and be confirmed by the customer to the ALCHIMY METAMORPHOSE EVOLUTION sales department. 

The complaint must be made a maximum of 48 hours (2 days) after receipt of the order. This must be sent to us accompanied by photos and batch number of the defective products. Once our internal checks have been carried out, we will get back to you as soon as possible. 

If the customer accepts the package, which appears to be in good condition, but inside it is damaged, he must file a complaint with our sales department the same day with the batch number of the products concerned. 

Claims made by the customer do not suspend payment by the latter for the products concerned.  

Reservations related to product conformity 

Any reservation or dispute relating to the conformity or apparent defect of the products must be mentioned by the customer and be confirmed by the customer to our sales department by email, within 48 hours of receipt of the products. In the absence of having expressed such complaints in accordance with these terms, the products delivered will be considered in conformity with the order in terms of quality and quantity. 

It is up to the customer to justify the reality of the reservations made. 

Claims made by the customer do not suspend payment by the latter for the products concerned.  

1.4  Return 

Returns of non-conforming, defective or damaged products are authorized and are carried out at the expense of our company, subject to our prior written agreement.  

3.PRICE 

For all customers: The reference price is that of the price list. 

The opening of a professional account is conditioned by a first order of establishment according to the sector of activity of the customer and the appreciation of the commercial.  

For your restocking orders:  

• No minimum order. 

• The price is unique. 

• Shipping costs / weight  

4.PAYMENT 

For the first order, payment will be made by the customer before departure of the goods, by transfer, or check + the customer's RIB to be provided.  

The carriage paid is set at € 300 excluding VAT for purchases.  

For delivery in DOM-TOM, a calculation of delivery costs by LA POSTE / Colissimo will be offered.  

5 DELAY OR DEFAULT OF PAYMENT 

In the event of late payment, our company may suspend the execution of all pending orders, without prejudice to any other course of action. 

Any sum not paid on the due date appearing on the invoice entails the application of penalties in an amount equal to three times the legal interest rate in force. These penalties will be payable on simple request from our company. 

In the event of non-payment, 48 hours after an unsuccessful formal notice, the sale will be automatically terminated if our company sees fit, which may require the return of the products to be borne by the customer without prejudice to any other damages and interests. The resolution will affect not only the order in question but also all previous unpaid orders, whether delivered or in the course of delivery and whether their payment is due or not. Our company may also refuse to honor any new order. 

When payment is in installments, the non-payment of a single installment will result in the immediate payment of the entire debt, without formal notice.  

6.PAYMENT GUARANTEES 

If our company has serious or particular reasons to fear payment difficulties from the customer on the date of the order or after it, or if the customer does not present the same guarantees as on the date of the order 'acceptance of the order, our company may make the acceptance of the order or its execution subject to a shorter payment period, to cash payment  

7.CLAUSE OF RESERVATION OF OWNERSHIP 

Our company retains full and entire ownership of the products delivered until actual payment of the full price, which is the only transfer of ownership. However, the responsibility for the risks of deterioration, loss or theft of the products is transferred to the customer upon delivery of the products to the sender or the carrier. 

In the event of bankruptcy, judicial settlement, liquidation of property or state of default of payment of the customer, the sale will be automatically, and without formality, canceled if the goods have not yet been delivered. Our company reserves the right to claim the goods delivered in accordance with the provisions of Article L. 624-16 of the Commercial Code. The goods in the possession of the customer are presumed to correspond in priority to the unpaid goods.  

8.CONFIDENTIALITY 

All technical, commercial and other information or documents that we give to the customer in any form whatsoever prior to a possible order or during the execution thereof remain our property and are subject to confidentiality on the part of the customer. , who may not disclose them to a third party without our prior written consent.  

9.APPLICABLE LAW - ARBITRATION OF DISPUTES 

These general conditions of sale are subject to French law. In the event of a dispute, the Commercial Court of Nîmes alone will be competent, even in the event of summary proceedings, incidental request or multiple defendants or warranty claims.